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The UK's leading provider of

Ethical and 
effective 
mental health support

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happy lady

Compassionate counselling and hand-matched therapy, tailored to your unique needs, to help you feel happier and healthier.

Tailored

We listen to you, then hand-match you to the right therapist, based on your needs and preferences.

Flexible

No subscriptions, no long-term commitment. Just flexible pay-as-you-go support.

No AI

Your story deserves a human ear. That's why we never use AI - just hand-picked therapists.

What are Carecoins?

Carecoins are a digital token system that you can use to access pay as you go therapy services, as and when you need them.

You purchase Carecoins and then use them as and when you need therapy sessions, meaning you’re always in control. No subscription costs, no regular monthly fee. You can also gift Carecoins to someone else who needs them, as a perfect way to show someone you care about them.

Get started

Care that goes 
the extra mile

At Carecoins, we believe high quality mental health support should be available to everyone and acknowledge that everyone’s journey is different.

That’s why we start with an initial consultation, lasting up to 60 minutes, rather than a quick intake form. This enables us to gain a clear understanding of your story before matching you with the right therapist. We pride ourselves on providing tailor-made counselling and therapy, with carefully selected therapists registered with the British Association for Counselling and Psychotherapy (BACP).

A personal consultation of up to one hour
No subscriptions
Telephone, video and face to face therapy available
BACP registered therapists
A personal consultation of up to one hour
No subscriptions
Telephone, video and face to face therapy available
BACP registered therapists
No long-term contracts
Pay-as-you-go
No AI
Personally matched support
No long-term contracts
Pay-as-you-go
No AI
Personally matched support

How we are different

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How do Carecoins work?

Sign up

Sign up and purchase your first Carecoins – no subscriptions. We'll schedule your first session within 48 hours of registering.

Consultation

Tell us about your needs and how you want your journey to happen, and we'll match you with the right therapist.

Book sessions

Schedule therapy sessions that suit your needs and fit comfortably into your routine.

Manage 
your journey

Your dashboard puts you in control, with purchases, top-ups, and gifts all in one place.

How Carecoins work

Start your journey
 today

Join Carecoins today for just £33.

This covers a personalised consultation of up to an hour to help match you with the right therapist. This introduction ensures you’re connected with the right support from the very beginning, setting you on the path to feeling better and getting the support you deserve.



We recommend purchasing 3 coins for £99 today which will cover your initial consultation, plus two 30-minute therapy sessions or one 60-minute therapy session with your matched therapist. No subscription, just top up whenever you need further support.

Give the gift of therapy, it could change someone's life

The greatest gift you can give someone is their health and wellbeing.

Carecoins can be easily gifted to another person, making them the perfect way to support a loved one and to show that you care.

Gifting options
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Don’t just take our word for it...

I’m so glad I took the leap with Carecoins. I was nervous at first, but from the first consultation onward, everyone was incredibly supportive. I was matched perfectly with a therapist and feel so much better now.

Sammy

I felt very supported, especially at a time when I was very low both physically, mentally and financially.

Rajan

Really useful service. Have encouraged others to reach out for support if they are struggling.

Charlotte

I found the Carecoins staff great, really empathetic, understanding and supportive.

George

The support I received has been transformational.

Wanda

From the first call I was put at ease. The whole process from signing up to speaking to a therapist was so fast, but I felt supported at every step. I’d never done therapy before so I was quite nervous, but I didn’t need to be. They were really great.

Terry

Sign up today and start

your journey to better mental wellbeing

No impersonal questionnaires. No strings attached. Just a genuine chat with a real human - in less than 48 hours.

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